Home care questions, answered

Private care is charged at a clear hourly rate, confirmed in writing before care begins, based on the type of care and the hours you choose. If you hold a Home Care Package, we can help you use it. There are no hidden fees.

Both, with a registered nurse leading the care. Carers provide day-to-day support while a nurse oversees the plan and handles the clinical work.

Private care can usually begin within a few days, starting with a home visit from a registered nurse. Package-funded care begins once your funding is ready.

Usually nursing, personal care, help with daily living, some household help, equipment and transport, depending on your plan. We will go through exactly what applies to you.

Support at Home is the Australian Government's home care program that is replacing Home Care Packages, bringing in-home support under one system. We can explain how it affects you and help you direct your funding.

No. Many of our clients arrange care privately and begin promptly, with or without a package in place.

Wherever possible, yes. We keep a small, hand-picked team around each client so the faces stay familiar and trusted.

Yes. With registered nurse oversight and steady routines, many people with dementia live well at home. We also support the family and provide respite.

The Upper North Shore and Ku-ring-gai, including Turramurra, Gordon, Pymble, St Ives, Lindfield, Killara, Roseville, Wahroonga, Chatswood and Lane Cove. Get in touch to confirm your suburb.